Experience
Using AI to gather insights for multiple client research reports
Data Analysis
Data Analysis
Compiled quantitative data analysis and audience insights into daily, monthly, and quarterly reports for executives and shareholders at Fortune 100 & 500 companies.
Increasing audience rates on C-suite learnings
User Interviews / Usability Testing
User Interviews / Usability Testing
As the UX Researcher, I gained insights on podcast interaction behavior and usability pain points.
Increasing customer satisfaction by reducing wait times
Service Optimization
Service Optimization
As the manager of a massage studio, I was tasked with increasing client satisfaction and bookings.
Increasing Survey Completion
Survey Design
Survey Design
As the sole proprietor of my business, I redesigned my patient intake form.
